Join the Ride Team
Ride Bicycles is a mountain and gravel bike shop located in Issaquah, Washington, serving riders across the Seattle area and the greater Eastside trail network.
As the shop continues to grow, we occasionally add new team members across a range of bike shop positions, including experienced bicycle mechanics, sales associates, and retail leadership roles.
Our shop focuses on high-end mountain bikes, gravel bikes, and e-MTBs, along with rentals, service, and the equipment that helps riders feel confident on the trail.
We are always interested in meeting motivated people who are passionate about bicycles and the riding community.
Why Ride?
Ride Bicycles is more than a typical local bike shop. Our focus is the PNW dirt and the riding community that surrounds it.
Our team spends time on the trails we support, and we work with equipment we believe in.
Beyond selling and servicing bikes, we host social rides, run in-store tech clinics, and support local mountain bike teams in the area. The shop stays connected to the riding community and the trails that make this region special.
We offer competitive pay, industry discounts, and the opportunity to work with a team that genuinely cares about bikes and the people who ride them.
Sales Lead (Seasonal)
Issaquah, WA • In-Shop • Full-time Seasonal • Now through September 30, 2026
Pay: $25–$30 per hour, DOE
Schedule: Weekend availability required, including Saturdays and Sundays during peak riding season.
Seasonal Role: This position is scheduled to end on September 30, 2026.
Ride Bicycles is a mountain and gravel shop located in Issaquah, Washington, serving riders across the Seattle and Snoqualmie Valley trail systems. We specialize in high-end mountain, gravel, and e-MTB platforms along with the protection, accessories, rentals, and service that support riders on the trail.
Our shop operates with clear processes, strong team communication, and a focus on delivering a consistent, high-quality customer experience.
The Bicycle Shop Sales Lead plays a key role in daily store operations by leading the showroom floor, supporting the sales team, and maintaining a consistent Ride Bicycles customer experience.
This is a hands-on role. You will be actively working with customers, guiding purchases, and helping keep the team organized and responsive throughout the day.
When ownership and senior leadership are not scheduled, this role serves as the primary floor leader and escalation point for daily store operations across sales, service coordination, and rentals. This includes helping resolve customer concerns, supporting staff, ensuring Ride Bicycles policies and procedures are followed, and helping keep the team productive throughout the day.
What You’ll Do
- Lead daily showroom operations and keep the floor organized, responsive, and customer-ready
- Serve as the primary escalation point for customer concerns and help resolve issues in a professional, solution-focused manner
- Greet customers and guide bicycle, accessory, and equipment purchases using a consultative, education-first approach
- Support test rides and product comparisons based on how and where customers ride
- Ensure customer emails, voicemails, and inquiries receive timely responses
- Follow up on quotes, special orders, and pending pickups
- Maintain clear and accurate customer notes for team visibility
- Provide real-time coaching and support to sales associates during busy periods
- Maintain showroom standards, merchandising, and signage so the store stays professional and ready at all times
- Support inventory awareness by monitoring showroom stock levels and communicating reorder needs
- Oversee rentals and weekend operations, including rental readiness, checkouts/returns, and end-of-day procedures
- Open and close the store following established procedures and ensure key systems are operational
What We’re Looking For
- Organized, reliable, and strong follow-through on customer commitments
- Comfortable working within structured processes and team expectations
- Ability to manage multiple customers and priorities without losing attention to detail
- Ability to lead by example, reinforce Ride Bicycles processes, and maintain a positive customer-focused environment
- An active rider who understands how products perform on the trail
Required Experience
- Prior experience in bicycle retail or a similar bicycle industry role
- Strong knowledge of modern mountain bikes, gravel bikes, e-MTB systems, bicycle components, and riding applications
- Experience guiding customers through bike purchases, test rides, and accessory recommendations
- Strong communication, organization, and problem-solving skills
- Weekend availability during peak seasonal retail periods
Preferred Experience
- Bike shop leadership experience as a Sales Lead, Key Holder, or Assistant Manager
- Active involvement in mountain biking or gravel riding
- Familiarity with Lightspeed, Shopify, Hubtiger, or similar retail systems
- Basic knowledge of bicycle service or mechanical terminology
Compensation & Benefits
- Hourly pay: $25–$30 per hour, DOE
- Employee bike industry discounts
- Staff access to shop demo and rental bikes
Physical Requirements
- Ability to stand and move throughout the showroom for extended periods
- Ability to lift and move bicycles weighing 50+ pounds
How to Apply
Please email your resume to jobs@ridebicycles.com and include a short note telling us about:
- Your experience in bicycle retail or the bicycle industry
- Your riding background (mountain, gravel, road, etc.)
- A recent ride that was meaningful to you and why
- Why you’re interested in working at Ride Bicycles
Candidates with bicycle industry experience are strongly encouraged to apply.
We are actively reviewing applications and encourage qualified candidates to apply soon.
Equal Opportunity
Ride Bicycles is committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds and experiences and believe that a diverse team strengthens our shop and community.
Applications for posted roles must be submitted by email as instructed in the job listing. Submissions made only through this form will not be considered for current openings.
General Interest / Future Opportunities
If you are not applying for one of the open positions listed above, you can use this form to share your interest in Ride Bicycles. Tell us a little about yourself, your experience, and what type of opportunities you’re looking for. We’ll keep your information on file for future consideration.
Important: Applications for posted roles must be submitted by email as instructed in the job listing. This form is not an application for current openings.
